It’s no secret that every sector has its own set of special tech requirements. However, high-tech startup companies are particularly unique, as they must be able to keep up with rapid periods of growth and maintain a highly secure IT environment, all while laying a stable foundation for future expansion. Balancing each of these requirements can be quite a challenge, which is why many of these startups turn to third-party managed IT services. Unfortunately, many IT providers are not equipped with the right tools and know-how when it comes to addressing the needs of high-tech startups. To avoid partnering with an IT company that is unfamiliar with your type of business, you should make sure that they are competent in certain areas (such as security, cloud computing, etc.). Read on as we discuss some of the unique aspects of the delivery of information technology managed services for high-tech startups and the specific types of services that you should seek from your managed service provider (MSP).
The Services That High-Tech Startup Clients Need
When searching for the perfect IT company to partner with, you should always take your startup’s special requirements into consideration. For example, high-tech startups usually need the ability to expand their information technology managed services as they grow, making scalability an important factor to keep in mind. Outlined below are three key areas of IT to consider in order to facilitate your startup’s success.
Robust Cybersecurity
As a member of the tech community, you are likely more than aware of the importance of cybersecurity. Protecting data is critical for high-tech companies because it is what drives operations. When selecting an IT provider for your startup, you should always double check that they have strong security protocols in place to keep your data secure. You can also have your MSP sign a non-disclosure agreement to further safeguard trade secrets.
Cloud Solutions
For high-tech startup companies, the cloud has a lot to offer in terms of scalability, cost-effectiveness, and security. Some of the services enabled by cloud computing include cloud email (Exchange), cloud file sharing, and cloud based VOIP phone systems. Cloud hosting solutions enable startups to get started more quickly, as deployment is extremely fast. Moreover, the cloud allows for hassle-free collaboration across multiple locations. This is a fantastic way to launch your operations without having to worry about the upfront costs associated with server procurement and infrastructure maintenance.
Hybrid Support
When comparing your potential IT vendors, it is important that you look into whether their services are delivered via onsite support, remote support, or a combination of both. IT providers that offer both types of support (also known as hybrid support) are usually best suited for high-tech startups, as different IT issues require varying degrees of involvement from your MSP. Remote support is better for addressing high-priority IT crises because it does not require any extra travel time for the technician before the issue can be remedied, while onsite support works well for less urgent matters (such as pre-scheduled hardware or software maintenance). Picking a provider with hybrid support ultimately translates to a more flexible solution for your startup and more peace-of-mind for your team.
If you are seeking top-quality information technology managed services for your high-tech startup, contact us at TXSG today. From our BrightStar managed service packages to our BrightCloud private cloud hosting services to our BrightSolutions IT project solutions, we have something to fulfill all of your startup’s needs.