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TL;DR
  • Avoid special characters, emojis, and repetitive phrases in your bullet points.
  • Focus on benefits, not just features, to engage customers effectively.
  • Keep bullet points concise but detailed; aim for 220-230 characters.
  • Use Helium10 or competitor research to optimize with relevant keywords.
  • Follow Amazon’s new rules or risk your listing being suppressed or penalized.

Amazon is cracking down on sloppy, unprofessional bullet points—and honestly, who can blame them? I’ve seen it all: sellers stuffing bullet points with every keyword under the sun, tossing in emojis like it’s a text message, and using random capitalized words that make no sense. It’s like some sellers think the more chaotic their bullets, the better.

Bullet points are prime real estate. They’re the first thing customers see when they hit your detail page, sitting right there above the fold. If your bullets are a mess, it’s no wonder Amazon’s stepping in with strict guidelines. They want things clean, informative, and professional—not the keyword salad we’ve been seeing. Honestly, it’s about time sellers start treating bullet points with the respect they deserve.

This blog post covers Amazon’s latest updates about bullet points and everything you need to know to write effective ones. Read tips directly from Amazon SEO experts.

Quick guide

What’s Amazon’s update on bullet points?

Amazon’s official update read:

Key changes to Amazon bullet point requirements in 2024

Key changes to Amazon bullet point requirements in 2024

Amazon’s strict new rules mean there’s a long list of things you absolutely cannot include in your bullet points. Here’s what to avoid and some real-life examples so you can see exactly what to steer clear of:

#1: Do not add special characters and symbols

No more random symbols cluttering your bullets. That means ™, ®, €, …, †, ‡, ¢, £, ¥, ©, ±, ~, and all the other funky characters have to go.

Example:

Don’t do this: “Made from premium cotton™ fabric for lasting durability.”
Do this instead: “Made from premium cotton fabric for lasting durability.”

#2: Do not add emojis

Amazon is done with emojis in product listings—so no more smiley faces, checkmarks, or red X’s. Emojis like ☺, ☹, ✅, ❌ are banned.

Example:

Don’t do this: “Super easy to clean! ✅
Do this instead: “Super easy to clean!

#3. Do not add ASIN numbers and non-descriptive phrases

Avoid using ASIN numbers in your bullets or phrases like “not applicable” or “TBD.” Phrases like “n/a,” “N/A,” “yet to decide,” “COPY PENDING,” “not eligible,” or “to be decided” have no place in bullet points anymore.

Example:

Don’t do this: “ASIN B07XXXXXXX not applicable for warranty claims.”
Do this instead: “This product does not come with a warranty.”

#4: Do not add prohibited phrases

Amazon is cracking down on phrases like eco-friendly, environmentally friendly, anti-microbial, anti-bacterial, or material-specific claims like Made from Bamboo or Contains Soy unless you can back them up with certifications. If it’s not properly substantiated, leave it out.

Example:

Don’t do this: “Eco-friendly, made from bamboo materials.”
Do this instead: “High-quality materials designed to last.”

#5: Do not add refund or guarantee information

You’re no longer allowed to include refund-related info like “Full refund”, “Unconditional guarantee”, or anything along the lines of a guarantee with no limits. Amazon wants this info in its proper place—not clogging up your bullet points.

Example:

Don’t do this: “If not satisfied, send it back for a full refund!”
Do this instead: “Contact our customer service team for any product issues.”

#6. Do not add company information and external links

Forget about adding website links, company info, or any external contact details. Bullet points are meant for product features and benefits, not promoting your site or sharing your email.

Example:

Don’t do this: “Visit us at www.example.com for more products.”
Do this instead: Stick to product features and let Amazon handle the rest.

#7: No repetition

Each bullet point should be unique—no repeating the same information across different points. Every bullet should highlight a new feature or benefit of the product.

Example:

Don’t do this:

Bullet 1: “Made with durable materials.”
Bullet 2: “Made with long-lasting materials.”

Do this instead:

Bullet 1: “Durable materials for extended use.”
Bullet 2: “Lightweight design for easy carrying.”

#8: Write clear and concise bullet points

Amazon wants sellers to get to the point. No one has time to sift through endless fluff. Your bullet points need to be crisp, clear and focused on the benefits.

Example: Instead of “This amazing product will change your life, it’s the best thing since sliced bread and everyone loves it,” go for something like “Durable, high-quality materials ensure long-lasting use.”

What happens if you don’t follow Amazon’s new rules on bullet points?

Well, let’s just say it’s not going to be pretty.

Amazon’s not messing around. If you ignore the new guidelines and keep cramming your bullet points with special characters, emojis, or prohibited phrases, you’re putting your listings at serious risk.

First off, Amazon could suppress your listing. That means your product won’t even show up in search results, and if no one can find it, no one’s buying it. Your visibility will tank, and your sales will nosedive.

Worse, if Amazon flags multiple violations across your listings, you might even get a warning or suspension, which can lead to a whole heap of headaches trying to get your account back in good standing.

Not only that but failing to comply also means your bullet points could end up being edited—or worse, stripped down entirely—by Amazon’s automated tools. This could leave your listing incomplete or even less effective at driving conversions. And let’s be honest, the last thing you want is Amazon deciding how to “fix” your content.

How to write effective bullet points for Amazon

Step 1: Answer important questions before writing

Step 1 is where the groundwork happens—you need to ask yourself some important questions before you even think about writing. Why? Because if you don’t know who you’re talking to, or why they need your product, you’re shooting in the dark.

Start by figuring out your customer’s vibe. Are you using a formal, professional tone or something more casual and relatable? Imagine you’re answering these questions like you’re speaking directly to your customers—not just on your product listing, but in your emails and every other communication. This keeps your brand voice consistent.

Next, understand who your typical customer is and why they need your product. It’s not just about features—it’s about what problem your product solves for them. Dig into where they’re using it and what they expect. If someone’s buying a waterproof backpack, they’re probably an outdoorsy type looking for durability and reliability. They’re not just buying a backpack—they’re buying peace of mind on a rainy hike.

Lastly, think about what else you can offer. Maybe it’s a pro tip on how to get the most out of your product or a special feature that’s not immediately obvious. Whatever it is, this is your chance to enhance their experience.

It might feel like extra work to answer these upfront but trust me, this will set the tone for everything else. Get these answers down, and the rest of the writing will flow like butter.

Step 2: Find out the 5 MOST important features of the product

Step 2 is where you zero in on the 5 most important features of your product. You need to highlight the top features that matter to your audience.

Start by asking yourself: What’s the thing that sets this product apart? What does it do that makes your customer’s life easier, better, or more fun? Focus on the features that solve real problems or offer clear benefits. People don’t care if your blender has 20 buttons what matters is that it makes the smoothest smoothies in half the time.

For example, if you’re selling a hiking backpack, the top features might be:

  • Waterproof fabric (keeps your gear dry in any weather)
  • Multiple compartments (for organized storage on the go)
  • Adjustable straps (for a comfortable fit, no matter your size)
  • Lightweight design (easy to carry for long hikes)
  • Durable materials (built to last through all your adventures)

Find out the 5 MOST important features of the product

Remember, less is more—pick the five features that will have your customer thinking, “Yeah, I need this.” Keep them relevant and customer-focused. If it’s not going to help the buyer make a decision, leave it out.

Step 3: Start writing

When you start writing, you want to shift the spotlight to how the product helps the customer. Features tell them what the product is, but benefits show them why they should care.

Here’s how our Amazon FBA listing optimization experts suggest doing it:

Instead of just listing what the product does, you connect the dots and tell your customers how those features improve their life.

Example 1:

Feature: “100% waterproof nylon.”

Benefit: “Keep your gear dry, no matter how tough the weather gets.”

This tells the customer why that waterproof fabric matters to them—because it keeps their stuff safe in the rain.

Example 2:

Feature: “10-speed settings.”

Benefit: “Blend with precision, whether you’re making a smoothie or crushing ice.”

Here, you’re explaining how the different speed settings will give them control and versatility, making their experience better.

The trick is to turn every feature into a solution for the customer. Ask yourself: How does this make their life easier, faster, or more enjoyable? That’s what people care about, and that’s what converts browsers into buyers.

Make sure each bullet point isn’t just a technical spec—frame it as the reason they’ll want to click “Add to Cart.” Keep it simple, clear, and relatable.

Step 4: Add keywords

Step 4 is all about optimizing with keywords—this is where you turn good bullet points into great ones that get found. Keywords are the bridge between your product and potential buyers, so you need to make sure you’re using the ones they’re searching for.

Here’s how to nail it:

First, use tools like Helium10 or even spy on your competitor listings to find the most relevant and high-traffic keywords for your product. Helium10’s keyword tool will show you what terms shoppers are using to search for products like yours, helping you zero in on the exact phrases that will drive traffic to your listing.

Add keywords

Once you’ve got your keywords, blend them naturally into your bullet points. Don’t force it—Amazon’s algorithm can tell when you’re keyword-stuffing, and that can hurt your rankings. Instead, weave them into the benefits you’ve already written.

Example:

Instead of saying: “Waterproof hiking backpack with multiple compartments,”

Try: “This waterproof hiking backpack keeps your gear dry while offering multiple compartments for easy organization during long hikes.”

Notice how the keywords are placed strategically but still sound natural? That’s the goal. Your product should flow, with the keywords seamlessly integrated, not crammed in.

Bottom line: Keywords help you get noticed, but it’s the benefits that close the deal. With tools like Helium10 and a little competitive research, you’ll have all the right words in all the right places. Keep it smooth, and you’ll have a listing that ranks and converts.

Things to keep in mind

Do’s Don’ts
Begin with a capital letter. Do not use special characters such as ™, ®, €, ©, ±, †, ‡, ~, ¢, £, ¥, or emojis (☺, ☹, ✅, ❌).
Write clear, concise bullet points (220-230 characters). Do not use ASIN numbers or phrases like “not applicable,” “NA,” “n/a,” “N/A,” “TBD,” or “COPY PENDING.”
Use semicolons to separate related phrases within one bullet point. Avoid prohibited phrases like eco-friendly, environmentally friendly, anti-bacterial, or material claims without verification (e.g., “Made from Bamboo”).
Focus on product benefits, not just features (e.g., “Keeps drinks hot for 12 hours”). Do not add refund or guarantee information such as “Full refund,” “Unconditional guarantee,” or “If not satisfied, send it back.”
Optimize with relevant, high-traffic keywords (using tools like Helium10). Do not include company information, website links, or external contact details.
Use natural language that speaks to your customer. Do not use repetitive bullet points; each should mention unique product information.
Include a space between numbers and measurements (e.g., “60 ml”). Do not make subjective or unverifiable claims (e.g., “Best on the market”).
Highlight customer benefits, solving their problems with the product. Avoid references to other products not included in this ASIN.
Write numbers one to nine in full (e.g., “three-year warranty”). Don’t make claims about accolades, awards, or surveys unless substantiated with supporting details (e.g., awarding body, date).
Ensure each bullet point is formatted as a sentence fragment; with no end punctuation. Do not include performance or comparative claims unless they are verified on product packaging.
Use headers followed by a colon (“:”) for clarity before giving details. Avoid keyword stuffing; use a natural flow for SEO and readability.

Do Amazon shoppers read bullet points and descriptions on Amazon?

PickFu’s survey highlights what many Amazon sellers don’t know—product descriptions are crucial when it comes to decision-making. According to the results, 55% of respondents said the product description is extremely important, while 32% found it very important. That’s 87% of buyers relying on well-written copy to make their final call.

Do Amazon shoppers read bullet points and descriptions on Amazon?

Some key comments from the survey said it all:

“The description is important to find specific features I’m looking for.”Why don’t we recommend writing very short, one-line bullet points?
“If there are typos or a lack of information, I usually don’t buy.”
“I like to research before buying. Pictures and ratings are great, but the description is still critical.”

A product detail page copy isn’t just filler—it’s the closer. People use it to decide if the product meets their needs. It’s where they figure out whether to click “Add to Cart” or move on to a competitor. And if the description feels lazy or incomplete? Kiss that sale goodbye.

Want more proof? While we don’t have PickFu’s exact stats for a comparison study, multiple studies confirm that poorly written descriptions can tank conversion rates. Nielsen Norman Group found that concise, scannable text improved usability by 124%, which is a game changer on a platform like Amazon. People do read descriptions, especially if they’re looking for reassurance about a product.

Why don’t we recommend writing very short, one-line bullet points?

Too short

Too short

Too long

Too Long

Perfectly sized bullet points

Perfectly sized bullet points

We don’t recommend writing super short, one-line bullet points for one simple reason: bullet points are one of the only places shoppers will read. Think about it—your description? It’s probably overshadowed by your A+ Content. So while A+ Content is great for showing off your product through images and design, it’s not where you dive into details.

Yes, you can keep your Amazon A Plus Content visually focused, with minimal text, but what happens when you need to explain something? Say your product has a specific feature or benefit that needs context—bullet points are where you do that.

For some products, like basic phone cases or hairbrushes, short bullet points might work fine because there’s not much to explain. But for more complex products, like camping gear or tech gadgets, you need more detailed bullet points that tell the full story. Your customers need to understand exactly what they’re getting, especially when images alone can’t communicate the full benefit.

That said, don’t go overboard. Keep each bullet under 220-230 characters—you want to avoid clutter. Too much text can overwhelm shoppers and cause them to lose interest. Keep it clear, concise, and informative, but give enough detail to paint the full picture.

See you next week!

Amazon’s new bullet point update has given us the perfect opportunity to share some long-overdue thoughts on how bullet points should be written. Honestly, nothing drives me crazier than seeing sellers butcher something as basic as bullet points. If you’ve got a decent grasp of English, know your product inside out, and can handle keyword research, go ahead—give it a shot.

But if you’re managing bulk listings or just want a professional touch, we can help. Our Amazon listing optimization services don’t just cover bullet points. We’ll optimize everything—bullet points, descriptions, and titles—using proper Amazon SEO techniques that’ll get your product ranking and converting.

The post Amazon updates its bullet points guidelines in 2024 appeared first on eStore Factory.

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Amazon accounts for 50% of all online holiday purchases, making it the best platform for holiday marketing in Q4 this year.

If you want to maximize your efforts in the increasingly competitive and crowded Amazon marketplace during the holiday season, this post is for you.

This article holds our tried-and-tested Amazon-specific strategies, packed with actionable insights you can apply during the busy holiday season to maximize your efforts.

5 holiday marketing strategies to increase your holiday season sales in Q4 2024

As you go through these holiday marketing strategies, consider your goals, resources, and budget to help you decide which ones to prioritize and implement first.

#1: Find the best-selling products for Q4

60% of Amazon sales come from independent sellers, mostly small and medium-sized businesses. Understand customer demand to join this group of high achievers on Amazon.

Here are our step-by-step holiday marketing ideas for this:

1) Review the new arrivals, most-wished, & best-sellers lists

Look for products with a high demand and great margins but low competition. Visit the new arrivals, most-wished, and best-sellers lists for this. Here’s what we mean by this:

  • Look for products with Best Seller Rank (BSR) of under 20,000 in your category. This indicates high demand.
  • A 20-30% profit margin after fees and shipping costs is a great profit margin to target for all businesses.
  • Products with less than 300 reviews have lower competition than those with thousands of reviews.
06 Holiday Marketing - Customer Reviews
06 Holiday Marketing – Customer Reviews

Filter the lists based on your category and sub-category to find high-demand products in your niche.

2) Use Amazon keyword research to find what your customers mostly search for

eStore Factory can help you find the most popular search terms for the products you want to sell during the holiday season. After this, analyze the search volume, clicks, and return rates to predict how much organic traffic you could bring.

Also, review the following metrics:

  • Average best-seller rank (BSR): A BSR under 30,000 indicates steady demand, especially during busy holiday shopping periods.
  • Average daily sales: Select products with a minimum of 20-30 holiday sales/day because they have consistent interest and potential for strong performance during high-traffic holidays.
  • Average price: Select a $20-$50 price range for your products as it hits the sweet spot for customers who are holiday shopping and looking for affordable yet valuable gifts.

02 Holiday Marketing - Average Amazon Prices

Image source: Jungle Scout

Review your potential competitors’ product pages to find inspirations and mistakes to avoid. Or book our services for expert keyword research analysis so you can save time and focus on your key holiday marketing strategies.

Example & application

Here’s what this process would look like if you have a business in the outdoor home improvement niche like Pergola Kits USA:

03 Holiday Marketing - Pergola Kits USA

  • Offer a wide range of patio covers that are especially popular for those looking to enhance their outdoor living spaces.
  • Analyze your best-sellers–cedar and vinyl pavilions, to identify which products are gaining traction and why.
  • Use the best-seller rankings and keyword research to understand the demand for these types of seasonal outdoor products.
  • Analyze competitors and offer similar or complementary items. For example, you could add weatherproof furniture covers as part of your holiday marketing plan.
  • Evaluate customer preferences for items like patio covers, particularly those built to withstand the elements. This will help you understand what your customers value the most. So you can make informed product selections.

#2: Optimize your product listings

87% of your customers will never return to your store if your product descriptions are inaccurate. This means optimizing your product listings ranks you better in searches and creates loyal customers with a high lifetime value.

Here’s what you need to do:

1) Write detailed titles & descriptions

Add 5-10 relevant keyword phrases to your product page’s title and descriptions. Adding more keywords will cram your title and description, reducing how easily readable your copy is. This mistake makes your copy less about the customer and more about the business, which isn’t great for customer retention.

Do the following:

  • Focus more on the benefits rather than the features of your products.
  • Show your customers how they can use your products in real life.
  • Focus on how your product solves your customer’s pain point to create value.
  • Analyze content that ranks high for your search terms to write a description that targets your customer’s search intent and answers their search query.
  • Check whether your title makes sense. Tell your customers exactly what your product is without any fluff.
  • Read your copy aloud to make sure it’s conversational and doesn’t sound like a robot wrote it.

04 Holiday Marketing - Amazon Product Title Description

2) Use backend keywords

Backend keywords are keywords your content can rank for but are not visible to your visitors. You can appear in more search results without using keyword-stuffing techniques in your title and description.

Here are the steps to follow to add backend keywords:

  • Log into your Amazon Seller Central account.
  • In the main menu, select Manage All Inventory under the Inventory section.
  • Find the product listing where you want to add your backend keywords.
  • Select Edit and then click the Product details tab.
  • Fill out your backend keywords in the Generic keyword field.

05 Holiday Marketing - Amazon Backend Keywords

Backend fields can impact where you rank in search results on Amazon. Also, optimize all other backend fields, like Intended Use, Subject Matter, Target, Audience, and Other Attributes.

Staying up-to-date with the changing guidelines and best practices can be challenging, especially when several holiday marketing campaigns run simultaneously. Our team of Amazon experts can optimize all these backend elements for you, check whether your keywords are indexed, and analyze your backend’s performance after optimization.

If you’d rather hire a full-time remote employee, Genius is where you will find high-performing Latin Americans and Filipinos at affordable rates. If this is your first time hiring an Amazon Specialist for your store, use their Amazon Specialist Job Description Generator & Template. This will give you an idea of the skills and requirements to consider.

3) Highlight customer reviews

The quantity of customer reviews is as important as quality. For example, a store with a 4.5 rating and hundreds of reviews is better than one with a 5.0 rating and only 10 reviews. The more reviews you have, the better.

Use a third-party review help service, Amazon Vine program or an automated email service to gather and display initial reviews collected through email marketing campaigns. Here’s how you can use the reviews section to optimize your product listings:

  • Plug relevant keywords in your answers to your customer reviews.
  • Answer questions in the Q&A section with the most relevant keywords.
  • Use important points of your answers to recurring questions as bullet points in the product description.

06 Holiday Marketing - Customer Reviews

4) Use competitive pricing strategies

Set the price for your new products a dollar or two less than your lowest-priced competitor as a short-term holiday marketing strategy. Revise the prices once your customers notice and start buying your products, and you have 100+ reviews. Here’s what to do next:

  • Calculate your profit margins based on an estimated selling price to make sure you’re within the preferable 20%-30% range.
  • Find a minimum price equal to your breakeven price and a maximum price equal to the average sale price of your product.
  • Use FBA’s Revenue Calculator to find your net profit, profit margin, and the breakeven price.
  • Avoid price wars with sellers who use aggressive price-cutting to drive sales. These sellers won’t last as they lose profitability.
  • Use A/B tests to test different pricing strategies. For example, test different psychological pricing strategies, like charm and flat-rate pricing, to find the ones that drive more sales for your products.
  • Price your products above the minimum price Amazon has set for customers to be eligible for free shipping. Currently, this price is $25 if you’re holiday shopping on a non-Prime account.
  • Increase your product price slightly, then bring it down with coupons to increase click-through and conversion rates. You can add these coupons through the Advertising section in Seller Central.
  • Set a business price for Amazon Business-registered buyers. Offer them bulk prices and discounts to encourage larger orders.

5) Use Amazon’s A+ Content tool

Add shippable product-comparison charts, enhanced lifestyle images, and videos in your product page’s A+ Content section to bring your brand’s story to life to increase your sales by 20%. Here’s what to include in your A+ Content section:

  • Product FAQs
  • Product comparison charts
  • A precise product overview
  • A “What’s in the Box” section
  • A high-definition product video
  • 360-degree high-definition product images
  • A bulleted list of product benefits and features

07 Holiday Marketing - Amazon A+ Content

A lot of time, energy, and resources go into planning, creating, publishing, and monitoring the impact of your A+ content marketing on holiday campaigns. Leave this complicated and lengthy process in the hands of experienced professionals so you can focus on more pressing issues.

Example & application

Health-conscious customers searching for supplements like Vitamin D for immune health and bone support will prioritize products with excellent reviews. Vitamart’s Vitam D supplement collection is a perfect example of this. These positive reviews highlight how their product is effective and easy to use.

08 Holiday Marketing - Positive Reviews

Customers consistently highlight how the tiny pills are easy to swallow, taste-free, and give their immune health a noticeable boost. These reviews underscore how trustworthy the brand is, with frequent mentions of its competitive prices and convenience.

#3: Put your Seller Central account on auto-pilot

You can significantly reduce your work overload during the holiday season when you automate repetitive routine tasks like 80% of the businesses. From product research to customer service, you can automate several components of your Amazon business to stay top of mind this holiday season.

Take a look at the following holiday marketing ideas for automation:

1) Identify your goals for the holiday marketing strategy

Assess your business’s performance during last year’s holiday marketing campaigns and identify your target audience. This will help you set realistic goals and measure your performance. Here’s what you need to do next:

  • Map out your data usage, transformation, and collection processes.
  • Align your holiday marketing goals with your overall business goals to give yourself a clear direction.
  • Set KPIs for each goal to measure your holiday marketing campaign’s performance.

2) List holiday marketing campaign tasks you can automate

There’s a 44% chance you’ll get your ROI from campaign automation after 6 months. So, don’t expect immediate results during your holiday marketing campaign if this is your first time investing in automation software.

Here’s what you need to do to identify tasks that benefit from automation:

  • Ask your employees to identify which low-value manual tasks they spend most of their time on.
  • Divide tasks based on their complexity and focus on simpler, easier tasks first, as they require fewer automation tool setups.
  • List repetitive back-office tasks, like transaction duplication, accounting opening, and claims processing, because these tasks will not require human supervision after automation.
  • Identify tasks that could keep your business running after your employees clock out.
  • List tasks with a high risk of human error because of the number of steps involved or their complexity.
  • Focus on tasks that are run at least monthly or more frequently.

3) Automate your holiday marketing campaigns & monitor results

Implement automation tools to send your customers personalized messages and content based on their behavior in your store and purchase history. For example, you can automate abandoned cart emails triggered when potential customers add items to their carts but leave without buying anything.

Here are some other tasks you could automate:

  • Automate your customer service to meet the demands of the busy holiday shopping season and create loyal customers.
  • Automate several stages and steps of your product launch. This can include adding a new product or updating an existing one for the holiday shopping season.
  • Work with highly qualified experts for PPC management to maximize your ROI and improve results with micro-level campaign optimization. This will guarantee your ad campaigns are cost- and time-efficient.
  • With inventory management automation, keep your virtual shelves always filled with your most popular products.
  • Automate repetitive account management tasks like customer support and product feedback monitoring. Since this requires a comprehensive automation setup, speak with our team of account management experts to stay cost-efficient during the holiday season.
  • Invest in keyword research and tracking tools to increase organic sales during your holiday marketing campaigns.

Example & application

You have to think beyond just managing inventory and customer service. You can also consider automating other elements of your business like customer engagement and branding. For example, we used the BuiltWith Chrome extension for Vinyl Status, and here’s what we found:

09 Holiday Marketing - Vinyl Status Example

  • They use Klaviyo for customer lifecycle management and marketing automation. Use this to send personalized emails based on your customer behavior to improve conversion rates and engagement.
  • They enhance customer engagement with social proof with the help of ProveSource. Use this to highlight real-time purchase activity on your website. This encourages more sales by creating a sense of urgency and also builds credibility.
  • Vinyl Status uses Visual Website Optimizer, which is an A/B testing tool. Use this to optimize your website, page performance, and layouts.
  • They use tracking tools, including Facebook Pixel and LinkedIn Insights, to retarget customers across social media platforms.

#4: Build a personalized storefront for the holidays

Your storefront builds traffic and enhances your brand presence while highlighting your best-sellers and cross-promoting products that complement each other. This is why 70% of small businesses plan to invest more in their online storefronts.

10 Holiday Marketing - Halloween Amazon Storefront

Follow these holiday marketing techniques to increase your seasonal sales:

1) Launch a successful holiday marketing campaign 2-4 weeks before Turkey 5

Don’t leave everything for the last minute. Set up and test your storefront for holiday marketing campaigns 2-4 weeks in advance. Here’s how you can edit your Amazon storefront in Stores:

  • Sign into your Amazon Mobile App account and click the icon, which looks like a person, in the bottom right corner.
  • Go to Your Account section and then select Your Storefront.
  • Select Edit My Storefront and then Update Your Page.
  • Update your cover photo and profile picture.
  • Add a new page title and change your page tagline.

Test new holiday promotions and channels in this phase and be retail-ready. Add a discount to some of your secondary products to engage customers and measure your results.

2) Invest in PPC Ads during Turkey 5 to make your brand stand out

This will be the busiest period as your customers search for the perfect gift for their loved ones. Here’s what you should do:

  • This is your time to react to customer demand, competition, and inventory levels.
  • Display your most attractive discounts and holiday promotions to grab your customers’ attention.
  • Use Amazon PPC to promote your products and holiday deals on the marketplace during the Thanksgiving, Black Friday, and Cyber Monday seasons.
  • Display ads on various social media channels. Review these 30+ Black Friday Facebook ads strategy examples to inspire your holiday marketing strategy. This will cut down your research process by half and save you time and resources.

3) Highlight last-minute gift suggestions before the Christmas season

This is the lead-out phase, where most holiday shopping is left for the very last minute, and your customers are looking for urgent gift suggestions and ideas. Here’s what to do:

  • Liquidate excess inventory with premium discount offers and bundle deals.
  • Make your holiday marketing strategy as efficient as possible with automation tools or an expert storefront design and management team.
  • Change your brand messaging to focus on 11th-hour gift-giving.

11 Holiday Marketing - Last Minute Gift Options

Example & application

Ovaeda, which specializes in composite decking joists, checks all our boxes of an optimized Amazon storefront. Here’s what we love about it:

  • It’s personalized and highlights best-sellers and complementary products using cross-selling techniques. This makes the brand ready for the busy holiday marketing season.
  • They’re ready for holiday shoppers with a proactive planning and testing approach.
  • They can easily bundle items for the holiday season to meet customer needs.
  • During the holiday season, when there’s a high demand for outdoor home improvement projects, they can customize this storefront to feature last-minute decking solutions.
  • You can easily replicate their strategy to capture that critical end-of-season demand.

12 Holiday Marketing - Ovaeda Amazon Storefront

#5: Leverage Amazon’s New-To-Brand metrics for better customer reach

This will help you beyond your 2024 Q4 holiday marketing strategy as it offers insights into the performance of your Amazon ads. In particular, these metrics tell you the number of purchases made by new customers vs. existing customers. These metrics include:

  • New-to-brand sales: This is the total sales of your new-to-brand orders in your local currency.
  • New-to-brand orders: This is the total number of orders you receive from a new customer or one who hasn’t purchased from your brand over the last year via ads.

Look at the following holiday marketing tactics for this:

1) Analyze the New-To-Brand metrics

A high new-to-brand percentage means your store attracts new customers this holiday season. Alternatively, a low new-to-brand metric means your customer retention strategies are stronger. Here’s what you should do:

  • Set your holiday marketing campaign goals to determine if you want to increase or decrease your new-to-brand percentage.
  • If you want to attract new shoppers, use the relevant keywords and products to attract them.
  • If you want to increase customer retention and lower your new-to-brand percentage, focus on brand-related keywords.
  • Justify your ad spend with the new-to-brand metric. It is ok if your ad spend is high, but your new-to-brand metric is also high because this means your holiday marketing efforts attract new customers.

2) Apply these metrics to your holiday marketing campaigns

Here’s what to do if you want to increase customer retention and strengthen brand loyalty with your holiday marketing strategy:

  • Launch your holiday marketing campaigns with branded keywords, which have high conversion but low clicks and impressions.
  • Use the metrics during product launch campaigns to find out how many of your existing consumers purchase your new products.
  • These KPIs are not at the ASIN level but at the campaign level, so make your holiday marketing campaign product-specific to avoid misleading data.

Alternatively, do the following if your goal is to attract new customers during your Q4 holiday marketing campaign:

  • Target high search volume keywords to reach a new target audience.
  • Place high bids to make sure your ads are displayed in front of the right customers.
  • Expect a high advertising cost of sales (ACOS) for your holiday marketing efforts if you want to target new consumers.

Example & application

Escort Radar is our personal favorite example because it uses segmentation and specialized products like radar detector mounts to attract both repeat buyers and new customers. They use Amazon’s metrics to tailor holiday campaigns for new buyers while pushing their high-quality mounts to loyal customers.

13 Holiday Marketing - Escort Radar Example

This helps them attract new buyers and increase holiday sales during busy periods like Q4. This customer data also allows them to reallocate their ad spend towards high-volume keywords.

Conclusion

Which strategy best aligns with your current goals and available resources? Is it optimizing your product listings, enhancing customer engagement through ads, or improving your product images?

Start with the approach that will impact your business the most and build from there.

If you’re running low on human resources and need the help of trustworthy experts for the busy holiday season, visit eStore Factory now. We offer all-inclusive management services for Amazon, including design, development, SEO, and PPC. Book our services today to start selling more.

Author Bio:

Burkhard Berger is the founder of Novum™. He helps innovative B2B companies implement modern SEO strategies to scale their organic traffic to 1,000,000+ visitors per month. Curious about what your true traffic potential is?

The post Holiday Marketing: How Amazon Sellers Can Rise Above the Competition this Q4 appeared first on eStore Factory.

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TL;DR

  • Starting August 14, 2024, Amazon is introducing a $50 fee for Prime Exclusive Discounts offered during major deal events like Prime Big Deal Days, Black Friday, Cyber Monday, and Prime Day.
  • If you don’t make any sales during the event, the fee won’t be charged.
  • The fee remains the same whether you apply the discount to 1 product or 100.

As if sellers weren’t already struggling to keep track of an ever-growing list of fees, Amazon has introduced yet another fee type to the mix. What is this new fee, why has it been introduced, and after this fee, is Prime Exclusive Discounts still worth it?

We’ll cover all of this and much more in this blog post. Keep reading!

What’s the update?

There was a time—ahhh, happy times—when Prime Exclusive Discounts were completely free for Amazon sellers.

But not anymore.

Starting August 14, 2024, Amazon is introducing a $50 fee for Prime Exclusive Discounts offered during major deal events. These events include:

  • Prime Big Deal Days
  • Black Friday
  • Cyber Monday
  • Prime Day

Amazon’s official page states:

Amazon's official page states:

I don’t get it—how will the fees be applied?

Let me explain—whether you’re discounting select bestsellers or your entire catalog, the $50 fee applies. But it’s not such a bad thing. Here’s the even better news: if you don’t make any sales during the event, the fee won’t be charged. This ensures that sellers are only paying when their discounts lead to sales. Maybe Amazon isn’t as bad as it seems, right?

I know the next question that’s popping into your head: Should I discount my bestsellers only or all the products in my catalog?

Well, good question! If you ask me, you should discount as many products as you want. But that doesn’t mean you should blindly apply discounts to your entire catalog—that would be insane. Before applying any discounts, ask yourself if your product is retail-ready or not. If you don’t know what retail readiness is, seriously, are you even reading our blogs? Because if you were, you’d know!

In simple terms, retail readiness means preparing your listing for the upcoming traffic. How do you do this, you ask? Well, it means ensuring that your copy provides all the information shoppers need to make a purchase, your images are appealing and show the product from at least five angles for a 360-degree view, you have enough stock (DUH!), you have at least 15+ reviews with an average rating of 4.5 stars, and most importantly, you have the buy box.

We’ve given you all the information, but now it’s up to you to take the next step. Of course, if you need a little extra help, you can always reach out to the Amazon sales consulting experts at eStore Factory. Just saying!

But it’s not all bad

It’s important to note that Amazon is only charging these fees during the major events listed above. Outside of these peak sales events, Prime Exclusive Discounts will remain free. This means you can still offer discounts to Prime members without incurring any additional fees on non-event days. See, it’s not all bad!

So… should I still run Prime Exclusive Discounts?

So... should I still run Prime Exclusive Discounts?

Well, it depends! That might sound vague, but we’re going to dive a little deeper to clarify what we mean.

To decide for yourself, start by reviewing your previous Prime Exclusive Discount campaigns. How did they perform? Did they bring in profits, or were they a total miss? If the results show that they performed well, then paying a $50 fee is likely worth it—especially if you have a large catalog of products, in which case it’s worth considering.

Now, for those who might say, “I’ve never run a Prime Exclusive Discount campaign—what should I do?” Well, in that case, paying the fee could be a good experiment to see how these campaigns perform for you. You won’t know unless you try, right?

However, if you’re in a delicate financial situation, with low cash flow, and spending extra money doesn’t seem wise, I’d suggest steering clear of Prime Exclusive Discounts for now. Why? Because there are still many other discount options that remain free—for the time being!

If not Prime Exclusive Discounts, then what?

If you think you cannot afford to spend any extra money just for some traffic, don’t worry—there are plenty of other options that are completely free to use. Below, I’ve listed them all so you can make your pick!

  • Coupons – Sellers can offer discounts to customers in the form of coupons, which are displayed on product listings. Coupons are free to set up, but Amazon charges $0.60 per redemption.
  • Social Media Promo Codes – Amazon allows you to create special promo codes that you can share on social media platforms. This is a free option, but it requires you to have a good social media following to be effective.
  • Buy One Get One (BOGO) Promotions – These are deals where customers can buy one item and get another at a discount or for free. This promotion is also free to set up on Amazon.
  • Price Discounts – You can simply reduce the price of your products during peak shopping seasons without incurring any additional fees. This basic approach can be effective in increasing sales.

The simple rule for tentpole events like Prime Day and BFCM weekend is that you need to spend more to earn more. It’s a harsh truth, but it’s crucial to remember that, as we mentioned above, your listing must be ready for the traffic.

Imagine you run heavy promotions with irresistible offers, but BAM! You only have a 3.5-star rating, terrible negative reviews, no stock, or blurry images. In that case, are the promotions worth it? You might be ready to offer your products at a great price, but is anyone ready to buy them? Not really.

That’s why our Amazon FBA experts ask every seller we work with to get their listing retail-ready first. We’ve already discussed what a retail-ready listing is, and we can’t stress enough its importance.

If your listings are not already retail ready, please get them done because big events are coming up:

  • Prime Big Deal Days: Expected in October 2024 (exact dates to be announced)
  • Halloween: 31st October
  • Black Friday: November 29, 2024
  • Cyber Monday: December 2, 2024

Why did Amazon launch the Prime Exclusive Discount fee? Why not keep it free?

A question that’s on everyone’s mind: there are already so many other fees charged by Amazon, so is there really a reason to add another fee? The simple, immature answer might be because it’s Amazon, a retail giant that can do what it wants.

But if we take a more thoughtful approach, the answer might be because Prime Exclusive Discounts have become very popular. They were first launched in 2019, just before Prime Day.

In Prime Exclusive Discounts, the product offers to display a discounted price with the regular price crossed out, plus a savings summary in search results and on the product detail page. For example: “You Save $13.50 (15%) as a Prime Member.” On Prime Day, products also display a Prime Day Deals badge.

Over 5 years, Prime Exclusive Discounts have become very popular. Many sellers are using them, and Amazon might have seen an opportunity to capitalize on the growing number of sellers investing in Prime Exclusive Discounts.

Another reason might be that Amazon wants to ensure that only serious sellers, who are confident in their product offerings, participate in these promotional opportunities.

Keeping Prime Exclusive Discounts free might have led to an overwhelming number of low-quality or poorly-prepared listings, which could diminish the shopping experience for Prime members during these critical sales events. By introducing the fee, Amazon is encouraging sellers to be more strategic and selective about the products they promote.

See you next week!

So, there you have it. You now know everything about this new update. Whether you decide to use it or not depends on how much you’re willing to spend during these tentpole events.

If you need help deciding which discounts to offer, making your Amazon listing retail ready, or anything else related to Amazon, feel free to drop us a line. One of our Amazon Seller Central specialists will be right there to assist you!

The post Another fee? Amazon introduces Prime Exclusive Discount charges for Prime Day & BFCM appeared first on eStore Factory.

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Amazon Kindle Direct Publishing (KDP) has radically transformed the self-publishing industry, setting up a platform where authors can publish their books and connect with an international audience sans the conventional challenges. This article will guide you through the nitty gritty of KDP, its upsides, and how you can start your publishing endeavors in 2024.

What is KDP?

KDP is Amazon’s self-publishing platform, enabling writers to publish and distribute e-books and print-on-demand paperbacks. It provides a simple, easy-to-execute process for writers to share their creations with millions of audiences worldwide. Dissimilar to traditional publishing, KDP endows authors with complete control over their pieces, the pricing of the books, and their distribution, removing any need for upfront costs or complicated dealings with professional publishing houses.

Benefits of using KDP

  • No upfront costs: With KDP, you can publish your book without any upfront charges. It includes both e-books and print-on-demand paperbacks, which are printed only when a customer orders one, reducing inventory upkeep costs.
  • Global reach: KDP allows you to sell your books to a huge number of readers across the planet. Your book will be accessible on Amazon’s global marketplaces, providing unrivaled exposure.
  • High royalties: KDP offers much better royalty rates, with the possibility to earn up to 70% on e-book sales in some regions. This is drastically higher than many traditional publishers offer.
  • Creative control: Authors can hold on to full control over their books, including the power to change parts of the content, cover, and pricing any time they want.
  • Print-on-demand: With KDP’s print-on-demand capabilities, there is no need to sustain an inventory. The writers’ works are printed and shipped only when someone places an order for the particular book, cutting costs and waste.

Setting up your KDP account

What is KDP?

To start publishing on KDP, you need to create and set up an account. Let’s go through a step-by-step guide:

  • Sign up: Navigate to the Amazon KDP website and sign up through your Amazon account. If you don’t have one, you must create an account.
  • Complete your profile: Fill out the boxes and set up your author profile with the required information like your bio, contact information, and payment details for royalties.
  • Tax information: Enter your tax details to follow the legal requirements. This makes sure that you can collect your royalties without any hassle.

Preparing your manuscript

Before uploading your book, it’s crucial to prepare your manuscript correctly. Here are some key steps:

  • Editing and proofreading: Ensure your manuscript is free of grammatical errors and typos. Consider hiring a professional editor to polish your work.
  • Formatting: Proper formatting is essential for a professional appearance. Amazon provides guidelines on how to format your e-book and paperback manuscripts. Make sure your book meets these requirements to avoid any issues during the publishing process.
  • Cover design: An attractive cover is essential for pulling readers. You can design your cover using tools like Canva, or hire a professional designer to illustrate for you. Amazon also provides a cover creator tool, but a customized, original design often provides better results.

Uploading your book

Once your manuscript is ready, you can upload it to KDP. Here’s how:

  • Create a new title: In your KDP dashboard, click on “Create a New Title” and choose between a Kindle e-book or paperback.
  • Enter book details: Provide the book’s title, author name, description, and keywords. These details help with discoverability on Amazon’s platform.
  • Upload manuscript and cover: Upload your formatted manuscript and cover design. Amazon’s preview tool will allow you to see how your book will look on different devices.
  • Pricing and royalties: Establish a balanced, good price for your book and choose your royalty rate. KDP offers a 35% or 70% royalty option for e-books, depending on your pricing and distribution paths.

KDP is a convenient and efficient path for authors to get their work out in the world and connect with a vast audience. By getting a good grasp of the basics of KDP and adhering to the steps discussed above, you can start your self-publishing endeavor with confidence.

Marketing strategies for your KDP book

Marketing strategies for your KDP book

Publishing a book on Amazon KDP is just the initial step a writer needs to take. The following step is marketing your book to make sure it reaches the right consumers and achieves a healthy rate of sales. Let’s take a look at some very effective strategies adapted for KDP authors in 2024.

Optimize your book listing

  • Keywords: Utilize relevant keywords in your book title, subtitle, and description to enhance discoverability. Research keywords that potential readers might use to find books similar to yours.
  • Categories: Select the correct categories for your book. Amazon enables you to choose two, but you can also ask for additional categories through KDP support to expand your book’s reach.
  • Book description: Create an attractive book description that emphasizes the main themes and other upsides of your book. Use HTML format to make the description more appealing, including bold text and bullet points to focus on the more important information.

Leverage Amazon’s marketing tools

  • KDP Select: Enroll your book in KDP Select to access promotional tools like Kindle Unlimited (KU) and Kindle Owners’ Lending Library (KOLL). This program allows subscribers to read your book for free, with you earning royalties based on the number of pages read.
  • Kindle countdown deals: This feature lets you run limited-time discount promotions while retaining a higher royalty rate. Countdown deals can create a sense of urgency and drive more sales.
  • Free book promotion: For books enrolled in KDP Select, you can offer your book for free for up to five days during each 90-day enrollment period. Free promotions can significantly boost your book’s visibility and attract new readers.

Build your author platform

  • Author Central: Set up your Amazon Author Central profile. This allows you to create an author page featuring your biography, photo, and links to your social media profiles. An engaging author page can help build a connection with potential readers.
  • Email list: Create an email list to keep in touch with your readers. Offer a free chapter or short story as an incentive for people to subscribe. Regularly update your subscribers with news about your books, upcoming releases, and special promotions.
  • Social media: Utilize social media platforms like Facebook, Twitter, and Instagram to promote your book. Share engaging content related to your book’s genre, behind-the-scenes looks at your writing process, and interact with your audience to build a loyal following.

Collaborate with other authors

  • Cross-promotions: Partner with other authors in your genre for cross-promotional activities. This can include joint giveaways, newsletter swaps, or guest blog posts. Cross-promotions can help you reach a broader audience and gain new readers.
  • Book bundles: Collaborate with other authors to create book bundles. These can be sold at a discounted price, offering readers great value and introducing them to multiple authors’ works at once.

Utilize book review services

  • Advance Review Copies (ARCs): Send ARCs to book bloggers, reviewers, and influencers in your genre. Positive reviews can boost your book’s credibility and attract more readers.
  • Amazon reviews: Encourage readers to leave honest reviews on Amazon. Reviews play a significant role in influencing potential buyers and improving your book’s ranking in search results.

Paid advertising

  • Amazon Ads: Invest in Amazon’s advertising platform to run targeted ads for your book. Sponsored Product ads and Lockscreen ads can increase your book’s visibility and drive more sales.
  • Social media ads: Run ads on social media platforms like Facebook and Instagram. Use demographic and interest-based targeting to reach potential readers who are most likely to be interested in your book.

Good marketing effort is key to the success of your book on Amazon KDP. By streamlining your book listing, utilizing Amazon’s marketing tools, setting up your author platform, teaming up with other authors, leveraging book review services, and focusing on paid advertising, you can dramatically increase your book’s visibility and sales.

Advanced features and maximizing success with KDP

You must be familiar with the advanced features and available tools to fully utilize the power of Amazon Kindle Direct Publishing (KDP). This portion discusses the strategies for maximizing your royalties, leveraging KDP’s analytics tools, and keeping a keen eye on the current industry trends.

Maximizing royalties

  • Price strategically: Pricing your book in the right segment can have a dramatic impact on your royalties. For Kindle e-books, Amazon has two royalty options: 35% and 70%. To be eligible for the 70% rate, set the price of your book between $2.99 and $9.99. You must do in-depth research on similar books in your genre to set a competitive, well balanced price.
  • International markets: Don’t stay limited to the USA marketplace only. Make your book available internationally to reach a far broader audience. Customize the pricing across different regions to attract the local markets while keeping factors like currency differences and purchasing power in mind.
  • KDP Select Global Fund: Enrolling in KDP Select grants you access to the KDP Select Global Fund. It pays out royalties proportionate to the number of pages read through Kindle Unlimited and the Kindle Owners’ Lending Library. The more pages readers read, the higher will be your share of the fund.

Utilizing KDP’s analytics tools

  • Sales Dashboard: KDP’s Sales Dashboard shares real-time data on the performance of your book. Track the sales, royalties, and the effect your promotional activities show. Use this information to rework on your marketing tactics and recognize trends.
  • Reports: Get meticulous reports on the performance of your book, counting sales by marketplace, format, and period. They help you sort out which markets are the most profitable and the specific formats (e-book or paperback) that are performing best.
  • Promotions and advertisements: Track the efficacy of your campaigns and ads with the help of the dashboard. Peruse which campaigns provide the best results and assign your budget accordingly.

Staying updated with industry trends

  • Amazon’s updates: Regularly check Amazon’s KDP community and blog for updates on new features, tools, and best practices. Staying informed about the latest changes can give you a competitive edge.
  • Author communities: Join author communities and forums to share experiences, tips, and insights with fellow authors. Communities like Kboards, Goodreads, and the KDP Community Forum are valuable resources for networking and learning.
  • Industry news: Subscribe to industry news sources and newsletters to stay updated on trends and changes in the publishing world. Websites like Publishers Weekly and The Passive Voice offer insights into the broader publishing industry.

Leveraging KDP’s advanced features

  • Pre-orders: Utilize the pre-order feature to build anticipation for your book. This allows readers to order your book before its official release date, giving you an early sales boost and helping with your book’s launch visibility.
  • Series promotion: If you’re writing a series, take advantage of KDP’s series promotion tools. Link your books together, making it easy for readers to discover and purchase the entire series.
  • Enhanced typesetting: Ensure your e-book is formatted using Amazon’s Enhanced Typesetting. This feature improves the readability of your book across different devices, providing a better reading experience for your audience.

Final thoughts

Publishing on Amazon KDP offers numerous opportunities for authors to share their work with readers spanning the world and get good royalties. By understanding the sophisticated features of the platform, optimizing your marketing plans, and staying up-to-date with the latest industry trends, you can accelerate your book’s success. Whether you’re a novice author or a veteran writer with numerous bestsellers, Amazon’s KDP gives you the tools and resources you’ll need to prosper in the self-publishing industry.

Take advantage of these dynamic strategies, refine your approach from time to time, and connect with your audience to build a loyal reader base. With commitment and the right strategies, you can surely attain your publishing objectives and achieve a rewarding career as a writer on Amazon KDP.

The post What is Kindle Direct Publishing (KDP) & how to self publish on Amazon? appeared first on eStore Factory.

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TL;DR

  • Amazon Custom enables customers to personalize products with text, images, and configurations, enhancing the shopping experience
  • Setting up an Amazon Custom account involves registering, creating products in Seller Central, and specifying customization details
  • Costs include a professional seller account fee, with additional features in Amazon Custom currently free but subject to change

By providing individualized products for sale on Amazon, sellers and manufacturers have an exceptional opportunity to directly cater to the preferences of their customers, adding a unique touch that can differentiate their products from those of competitors. This strategy not only helps sellers build a brand that appeals to consumers who value customized options, but it also satisfies the demands of customers searching for unique products.

Amazon Custom is a storefront on Amazon that offers customizable products from professional sellers. The basics of listing and selling customized products on Amazon will be covered in this blog, including how to create product listings, and common questions associated with the service will be answered.

What is Amazon Custom?

What is Amazon Custom?

Amazon Custom is a specialized Amazon storefront that allows professional sellers to offer customizable products. Here, customers can customize their purchases with text, photographs, or logos of their own, or they can choose from a range of alternatives provided by the seller. With this service, customers can personalize something to fit their needs and interests, adding an engaging element to typical purchases. Products made accessible through Amazon Customs are also included in the seller’s designated department to provide accessibility through both the custom store and the wider Amazon marketplace. This invention allows customers to purchase fully customized goods and allows sellers to offer a greater selection of products.

How does Amazon Custom work?

Selling customized products on Amazon Custom’s marketplace is made easier. Using Amazon’s Seller Central, sellers first build up their customizable listings. This entails specifying which features of their products—like color, text, or uploaded images—can be altered. The options that are accessible for each configurable feature can also be specified by sellers.

Customers can browse through a choice of products that can be customized to their liking when they visit Amazon Custom. Customers can insert text, upload photographs, and choose from predefined options through an interactive customizing interface that walks them through the purchase process. Amazon’s tools, which easily interface with the seller’s listings, make this dynamic experience possible.

Once the customization details are submitted by the customer, the order, along with the specific customization requests, is forwarded to the seller. Sellers then produce the item according to the custom specifications and ship it directly to the customer. Amazon handles customer service and returns, just as it does with non-custom products, ensuring a consistent shopping experience across its platform. This system not only provides a unique shopping experience but also allows sellers to offer more personalized products without having to manage a separate storefront.

How much does it cost to sell on Amazon Custom?

With Amazon Custom, sellers may offer personalized products at no additional cost because the personalization options are free of charge. Standard Amazon fees, such as selling and membership fees, still apply, though. Although the features are currently free, Amazon adds that future updates may incur fees. Sellers should stay informed about updates to manage potential expenses effectively.

What products can you sell on Amazon Custom?

What products can you sell on Amazon Custom?

Here’s a list of products sellers can sell on Amazon Custom’s main categories:

  • Home & Kitchen
  • Clothing, shoes & jewelry
  • Handmade
  • Sports & outdoors
  • Office products
  • Baby
  • Pet supplies
  • Automotive parts & accessories
  • Cell phones & accessories
  • Arts, crafts & sewing
  • Toys & games
  • Collectibles & fine art

Products ineligible for customization on Amazon Custom include:

  • Media
  • Personal computers
  • Laptops
  • Computer towers
  • Tablets
  • Video consoles

Additionally, sellers must be authorized to sell within the specific category of their custom products. For example, without approval to sell in the jewelry category, sellers cannot offer customizable necklaces on Amazon Custom.

What are the types of product customizations you can offer?

To accommodate each customer’s interests and tastes, Amazon Custom provides a variety of ways for users to customize products. The kinds of customizations that sellers can provide are as follows:

  • Text customization: Using this feature, customers can add their text to the products. Sellers can specify various aspects including character limits, colors, and font types. There are several ways to apply this personalization, including engraving, printing, and embroidery.
  • Image customization: To further customize the product, customers can submit their images. This tool, which lets users add text overlays to their photographs, frequently goes well with text personalization. The permissible picture dimensions and placement guidelines can be specified by sellers.
  • Product configuration: Sometimes referred to as the “list of options,” this feature allows users to customize a product by selecting from pre-made options. With Seller Central, sellers can provide options via drop-down menus that hold up to 100 options. Furthermore, sellers are free to impose additional fees for certain customizations.

What are the eligibility requirements to sell on Amazon Custom?

To sell on Amazon Custom, sellers must pay a $39.99 monthly subscription fee to become a professional seller. You have to fulfill this specific need to sell customized goods through Amazon Customs. However, it’s important to keep in mind that sellers who take part in the Amazon Handmade program are exempted from this obligation. Distinct from the main Amazon Custom framework, Amazon Handmade is a platform designed specifically for artisans to market their handmade products.

How to set up an Amazon Custom account and then create a listing for Amazon Custom?

How to set up an Amazon Custom account and then create a listing for Amazon Custom ?

  • Register for Amazon Custom: Applying to join Amazon Custom is the first step. This procedure includes completing an application, after which Amazon will determine whether your products fulfill the requirements for customizable products. To apply, you need to have an account with a professional seller. Amazon will give you all the instructions and a link to get started as soon as you are accepted.
  • Add a new product in Amazon Seller Central: Go to the “Inventory” section of your Amazon Seller Central account after logging in. In this instance, choose “Add a Product,” then pick “I’m adding a product not sold on Amazon.” This lets you start from scratch when creating a new Amazon product listing. You must choose the relevant product category and complete the necessary areas, including those for product variations, pricing, pictures, and thorough descriptions. It’s crucial to ensure the category is relevant to your product to optimize its visibility in search results.
  • Customize your product details: Go ahead and add customization options after making your product listing. Find your product on the “Manage Inventory” dashboard, then click the drop-down menu and choose “Add/Edit Customization Information.” In this phase, you outline the customizable choices you provide, such as uploading images or customizing text. You can configure settings like the maximum character limit, the permitted fonts and colors, and the ability for consumers to add their photographs.
  • Review and test your listing: After you’ve added your modification data, go over the whole thing to make sure everything is correct and the customization options function as they should. It is imperative to verify that every component of your product description accurately represents what you provide and that the customization interface is easy to use.
  • Launch and monitor your product: You can now launch your product setup after giving it a thorough test. Pay special attention to how consumers use the customization features and adapt as needed in response to customer feedback and performance metrics.

FAQs

  • How long does it take to get approved for Amazon Custom?

Approval for Amazon Custom is typically instantaneous, and you’ll receive an email with setup instructions within an hour if approved.

  • Can you bulk upload products to Amazon Custom?

Bulk upload is available for products with simple text customizations. More complex customizations involving images or multiple options require individual uploads.

  • How many customization options can be added to a product?

You can offer up to 100 customization options across five surfaces on a single product, incorporating text, image, and product customizations.

No, FBA does not fulfill Amazon Custom orders due to the personalized nature of products. Sellers must manage fulfillment independently.

  • Can Amazon Custom products be advertised on Amazon?

Yes, Amazon Custom products can be advertised using Sponsored Products ads, targeting relevant search terms related to customization.

  • Is there a limit on the number of customizations per product?

A single product can have up to 100 customizations, distributed across up to five customizable surfaces.

  • Can customized products be returned?

Customized products generally cannot be returned but might be eligible for a refund or replacement depending on the issue.

  • How does Amazon handle inappropriate content in customizations?

Amazon reviews customized content to ensure it complies with their conditions of use and community guidelines. Inappropriate content is not allowed.

  • Can businesses personalize products with their logos on Amazon Custom?

Yes, businesses can use the image customization feature to add their logos to products, making it ideal for corporate branding.

  • What are the main reasons for Amazon Custom order rejections?

Rejections may occur if the customization request violates Amazon’s content guidelines or if the requested customizations are not feasible due to technical limitations.

Conclusion

In conclusion, a seller can significantly increase their product offers by effectively leveraging Amazon Custom by permitting customized adaptations that directly cater to client preferences. By fully understanding Amazon Custom’s features —including the range of customization options available, inventory control and order fulfillment strategies, and the finer points of advertising and return handling— sellers can maximize their online presence and profit on one of the largest worldwide e-commerce platforms. When utilized effectively, Amazon Custom offers a unique opportunity to attract a large customer base of shoppers looking for that extra something in their purchases, increasing customer satisfaction and seller revenue.

For sellers aiming to excel in selling custom products on Amazon, partnering with eStore Factory can provide the essential support and expertise needed. eStore Factory specializes in assisting sellers to navigate the complexities of Amazon, including the intricacies of Amazon Custom. From Amazon seller account management, and handling inventory to optimizing product listings and executing effective PPC campaigns, eStore Factory’s Amazon experts help ensure that your custom products reach the right audience efficiently and effectively.

The post How to sell custom products on Amazon? appeared first on eStore Factory.

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Amazon has become a powerhouse for e-commerce, offering businesses unparalleled access to millions of potential customers. However, simply listing products on Amazon is not enough to guarantee success.

To maximize your sales, you need to transform your listings into conversion machines. This involves using proven techniques to enhance visibility, attract potential buyers, and persuade them to make a purchase. This article will guide you through essential strategies to achieve these goals.

#1: Optimize your product titles

Your product title is one of the first things potential customers see, and it plays a crucial role in determining whether they click on your listing. Here are some tips to optimize your product titles:

  • Include relevant keywords: Incorporate primary keywords that shoppers are likely to use when searching for your product. Use tools like Amazon’s own search bar or keyword research tools to identify these keywords.
  • Be descriptive but concise: While it’s important to include essential details, avoid making the title too long. Aim for clarity and brevity.
  • Highlight key features: Mention important attributes such as brand, size, color, and model. For example, “XYZ Brand 32-Inch 4K Ultra HD Smart LED TV”.

#2: Create compelling product descriptions

Create compelling product descriptions

A well-crafted product description can significantly impact a shopper’s decision to buy. Follow these guidelines to create descriptions that sell:

  • Focus on benefits: Instead of just listing features, explain how the product benefits the customer. For instance, rather than saying “Waterproof,” say “Keeps your valuables dry even in heavy rain.”
  • Use bullet points: Break down information into easily digestible bullet points. This makes it easier for shoppers to scan and find the information they need.
  • Tell a story: Engage your audience by telling a story about how the product can improve their lives. Make it relatable and highlight its unique selling points.

#3: Utilize high-quality images and videos

Utilize high-quality images and videos

Visual content is crucial for online shopping, as customers cannot physically interact with the product. High-quality images and videos can make your listing more appealing and informative:

  • Use multiple images: Provide various angles and close-ups of the product. Include images that show the product in use.
  • Ensure high resolution: High-resolution images make your product look professional and trustworthy. Poor-quality images can deter potential buyers.
  • Include videos: Videos can demonstrate the product in action, offering a more comprehensive view. They can also help in explaining complex features.

#4: Leverage customer reviews and ratings

Leverage customer reviews and ratings

Customer reviews and ratings are vital for building trust and credibility. Here’s how to make the most of them:

  • Encourage reviews: Ask satisfied customers to leave positive reviews. You can do this through follow-up emails or packaging inserts.
  • Respond to reviews: Engage with customers by responding to their reviews, both positive and negative. Addressing negative reviews professionally shows that you care about customer satisfaction.
  • Highlight top reviews: Showcase the most positive and informative reviews at the top of your listing. This can influence potential buyers who are on the fence.

#5: Optimize for Amazon’s A9 algorithm

Amazon’s A9 algorithm determines the ranking of products in search results. Optimizing for this algorithm can boost your visibility and drive more traffic to your listings:

  • Use relevant keywords: As mentioned earlier, include primary and secondary keywords throughout your title, description, and backend search terms.
  • Maintain high sales velocity: Products that sell well are more likely to rank higher. Focus on driving sales through promotions, discounts, and advertising.
  • Ensure stock availability: Always keep your products in stock. Running out of stock can negatively impact your ranking.

#6: Use Amazon advertising effectively

Use Amazon advertising effectively

Amazon offers various advertising options to help you reach more customers. Utilize these tools to enhance your listings:

  • Sponsored Products: These ads appear in search results and product detail pages, helping to increase visibility. Use targeted keywords to reach your desired audience.
  • Sponsored Brands: These ads showcase your brand logo, a custom headline, and multiple products. They are ideal for building brand awareness.
  • Sponsored Display: These ads target shoppers both on and off Amazon, increasing your reach. Use them to retarget customers who have previously viewed your products.

#7: Offer competitive pricing and deals

Price is a critical factor in a customer’s purchasing decision. Ensure your pricing strategy is competitive and attractive:

  • Monitor competitor pricing: Regularly check the prices of similar products and adjust your pricing accordingly.
  • Use dynamic pricing tools: These tools can help you automate price adjustments based on market conditions and competitor prices.
  • Offer deals and discounts: Promote your products with limited-time offers, coupons, and discounts. These incentives can drive urgency and boost sales.

#8: Ensure fast and reliable shipping

Ensure fast and reliable shipping

Optimizing the post-purchase experience for your customers is vital. Shipping speed and reliability are crucial for customer satisfaction. Here’s how to optimize your shipping process:

  • Use Fulfillment by Amazon (FBA): FBA allows you to leverage Amazon’s robust fulfillment network, ensuring fast and reliable shipping. Products fulfilled by Amazon are also eligible for Prime, increasing their appeal.
  • Offer free shipping: If possible, provide free shipping options. This can be a significant selling point for many customers.
  • Communicate shipping details: State shipping times and policies in your listings. Transparency helps manage customer expectations and reduces dissatisfaction.

#9: Enhance mobile optimization

With a significant number of shoppers using mobile devices, optimizing your listings for mobile is essential:

  • Responsive design: Ensure your product page is mobile-friendly. Test your listings on various devices to confirm they display correctly.
  • Simplified navigation: Make it easy for mobile users to navigate your product listings. Use clear headings and concise text.
  • Quick loading times: Optimize images and videos to ensure they load quickly on mobile devices. Slow loading times can lead to higher bounce rates.

#10: Use data analytics to improve performance

Use data analytics to improve performance

Regularly analyze your listing’s performance to identify areas for improvement:

  • Track key metrics: Monitor metrics such as conversion rate, click-through rate, and bounce rate. These can provide insights into how your listings are performing.
  • Use Amazon’s tools: Utilize Amazon’s analytics tools, such as Brand Analytics and Amazon Advertising reports, to gather valuable data.
  • Test and iterate: Conduct A/B testing on different elements of your listings, such as titles, images, and descriptions. Use the results to make informed adjustments.

#11: Data security and compliance

Ensuring the security of customer data is critical for building trust and maintaining compliance with regulations:

  • Implement security measures: Use robust security protocols to protect customer information. Consider using comprehensive solutions like the best antivirus software to safeguard data.
  • Maintain compliance: Stay updated with data protection regulations such as GDPR and CCPA. Ensure your practices comply with these standards to avoid legal issues and build customer trust.

Conclusion

Transforming your Amazon listings into conversion machines requires a strategic approach that combines optimization, engagement, and continuous improvement.

By implementing the proven techniques discussed in this article, you can enhance the visibility, appeal, and effectiveness of your product listings, driving more traffic and increasing sales. From optimizing titles and descriptions to leveraging customer reviews and ensuring data security, every aspect plays a crucial role in creating a compelling user experience.

Keep refining your strategies, stay updated with market trends, and hire Amazon SEO experts to maintain a competitive edge in the ever-evolving e-commerce landscape.

The post Turn your Amazon listings into conversion machines with these proven techniques appeared first on eStore Factory.

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TL;DR

  • The Amazon Vine program connects sellers with trusted reviewers to provide honest feedback on new or pre-release products.
  • Sellers must meet specific criteria to enroll products in the Vine program, including brand registration and product conditions.
  • Participation in the program incurs costs such as free products for reviewers and a possible enrollment fee.
  • The program does not guarantee positive reviews, emphasizing unbiased and honest feedback from Vine Voices.

Obtaining reviews from customers on Amazon for a new product can be a challenging task. These reviews are significant because they provide social proof, which persuades potential buyers to make a purchase. Presenting the Amazon Vine program, a legitimate avenue designed to help sellers secure these vital early reviews. By connecting sellers with reliable reviewers who provide honest feedback, this program contributes to the credibility of new items. Gaining an understanding of and utilizing the Amazon Vine program is essential if you want to boost the visibility of your product and build customer trust immediately. In this blog, we’ll explore everything from eligibility requirements to how you can enroll your products in the program, providing a comprehensive guide to navigate this valuable Amazon feature.

What is the Amazon Vine program?

What is the Amazon Vine program?

The Amazon Vine program is a review initiative designed by Amazon to ensure newly launched or pre-release products receive honest, reliable feedback from trusted reviewers known as Vine Voices. These reviewers are chosen based on their reviewer rank and the helpfulness of their previous reviews. In exchange for free or discounted products, they provide unbiased evaluations, greatly benefiting both sellers and shoppers. Sellers gain valuable early reviews that can influence potential buyers, while shoppers receive trustworthy information to aid their purchasing decisions, enhancing transparency and trust in Amazon’s marketplace.

How does the Amazon Vine program work?

How does the Amazon Vine program work?

Here’s an explanation of how the Amazon Vine program operates:

  • Seller enrollment: Sellers must first enroll their products to take part in the Amazon Vine program. As part of this procedure, you consent to give Vine reviewers free products in return for their fair evaluations.
  • Product eligibility assessment: After enrollment, products are evaluated for eligibility according to many factors, such as the product category, degree of consumer demand, and inventory availability. By doing this, it is ensured that the products chosen for the program are appropriate and likely to gain from preliminary evaluations.
  • Vine reviewer selection: Vine Voices, a reliable group of reviewers, is chosen by Amazon to assess the products. These people are selected according to their reviewer rank, which is a reflection of the quality and usefulness of their prior Amazon reviews. This ranking makes it possible to verify that the reviews are written by experienced and reliable users.
  • Product selection by Vine Voices: A list of qualified products is provided to Vine Voices for their consideration. They can usually choose up to five products at once, which guarantees a variety of reviews and keeps no reviewer from taking over the program.
  • Product distribution: The chosen goods are sent at no cost directly to Vine Voices. Amazon or the sellers handle this logistical part, based on the particular agreements reached when the product is registered in the program.
  • Review submission timeline: Vine Voices have a specific amount of time, typically 30 days, to use and assess the products after they are delivered. Reviews are guaranteed to be accurate and timely within this timeframe.
  • Posting of reviews: After they are completed, reviews appear on the product’s brand page on Amazon. These reviews are identifiable from others because they have a unique Vine badge applied to them. This label emphasizes the feedback’s independence and lends credibility to it.
  • Preserving the integrity of reviews: Vine Voices reviews are supposed to be objective and truthful. They are not required to write favorable evaluations, nor are they paid anything more than the free product. Reviews are subject to quality control by Amazon, with reviewers who do not adhere to the program’s requirements of openness and precision risking removal.

What are the eligibility requirements for the Amazon Vine program?

For sellers:

  • Brand registration: Sellers must be registered on Amazon brand registry service to ensure they have control over their brand’s listings on the platform.
  • Product conditions: Products must be enrolled in FBA seller services and listed as ‘New’. This guarantees that the products sent to Vine Voices are in perfect condition.
  • Review limit: Products eligible for the Vine program should have fewer than 30 reviews. This criterion focuses on products that need a boost in customer feedback.
  • Content requirements: The Amazon product listing must be complete with at least one image and a detailed description to provide Vine Voices with sufficient information about the product.
  • Inventory availability: There must be enough inventory available for distribution to reviewers.
  • Product launch: The product must have already been launched at the time of enrollment to ensure that reviews align with actual customer experiences.
  • Product type: Products categorized as “adult” are not eligible for the Vine program to maintain a family-friendly environment.

For customers (Vine Voices):

  • Reviewer rank and history: Amazon invites customers to become Vine Voices based on their reviewer rank, which is influenced by the helpfulness and quality of their reviews to the Amazon community.
  • Account standing: Potential Vine Voices must have their Amazon accounts in good standing, with no violations of community guidelines or review policies.
  • Verified purchases: Having a history of verified purchase reviews indicates that the reviewer has experience buying and using the products they are reviewing, which adds credibility to their reviews.
  • Engagement and frequency: Customers who consistently provide valuable feedback and engage with the platform are more likely to be invited to participate in the Vine program.

How much does the Amazon Vine program cost?

  • Product costs: The cost of giving out free products to Vine reviewers is the biggest outlay for sellers in the Vine program. The quantity and cost of the products you decide to enroll in will determine the financial impact. Given that these things are being given away rather than sold, profit margins may be impacted.
  • Shipping expenses: When sending products to Vine reviewers, sellers are also in charge of the shipping charges. These shipping costs can build up if you are enrolled in the program with many purchases, which will increase the total cost of participation.
  • Program fees: If you enroll a parent ASIN (Amazon Standard Identification Number) in the Vine program, Amazon will charge you a one-time enrollment fee. Seven days following the publication of the first review, this charge is due. The price varies based on the number of units you enroll in which goes up to $200 and is intended to cover a maximum number of reviews. For example, if a product has 20 reviews already and you sign it up to get up to 30 reviews, you will have to pay for the extra 10 reviews. For products that don’t need many more reviews, the charge structure is made to be proportionate to the amount of reviews required. This helps control expenditures.
  • Opportunity cost: There’s also an opportunity cost involved in providing free products instead of selling them. This should be weighed against the potential benefits, such as increased exposure and improved trust, which could lead to higher sales volumes in the future.

How can sellers enroll in the Amazon Vine program?

If you’re an Amazon seller looking to enroll in the Amazon Vine program and your brand and product meet the necessary requirements, here’s how you can get started:

  • Access Seller Central: Log in to your Amazon Seller Central account.
  • Navigate to the Vine section: Click on the ‘Advertising’ tab and select ‘Vine’ from the dropdown menu.
  • Start the enrollment process: If you are brand registered, you will see an option labeled ‘Start enrolling products into Vine Today!’ Click this button to proceed.
  • Enter product details: On the following screen, you will be prompted to enter the ASIN of the product you wish to enroll in. Input the ASIN and then click ‘Begin Enrollment’.

What happens after you enroll in the Amazon Vine program?

Eligible Vine Voices will have access to your product detail page after it is enrolled in the Amazon Vine program. From there, they can choose to buy and review your products. Up to 200 ASINs may be enrolled in the program at once by you.

Taking into account the reviewers’ past purchases and reviews, Amazon uses its algorithms to match products with relevant Vine Voices. For instance, a Vine Voice who frequently buys and reviews cosmetics is more likely to be offered products from that category.

Your product will only be shown to a small number of Vine Voices who are known to regularly buy products in the same category for the first 28 days following enrollment. The Vine Voice community as a whole is then given the chance to review the product if any inventory is left after this time.

Do Amazon Vine reviewers have to leave a product review?

It’s important to understand that Vine Voices who purchase your products are not obligated to write reviews or limit their comments to positive feedback.

Vine Voices normally takes four to eight weeks to provide a review after receiving the product. This gives them enough time to experience and evaluate the product in its entirety before offering their assessment.

How many reviews can I receive with Amazon Vine?

The maximum number of reviews a product can receive from Vine Voices is capped at 30. If your product already has 5 existing reviews, you can obtain a maximum of 25 additional reviews through the Amazon Vine program. Once your product listing accumulates 30 reviews, it will automatically be unenrolled from the program.

Will Amazon Vine reviewers provide me with positive reviews?

Vine Voices are selected for their detailed and honest reviews. Enrolling your products in the Amazon Vine program does not guarantee positive feedback. Instead, Vine Voices will offer unbiased and honest evaluations of your products.

It’s crucial to ensure that all information in your listing is completely accurate and truthful. If a Vine Voice reviewer notices any discrepancies or misleading claims between your listing and the actual product, they will point out these inconsistencies in their review.

Can I remove an Amazon Vine review?

No, you cannot delete an Amazon Vine review unless it breaches Amazon’s terms of service. Negative reviews or reviews that you simply do not favor cannot be removed.

Pros and cons of Amazon Vine program for sellers

Pros:

  • High-quality reviews: Vine members are selected based on their track record of writing thorough and beneficial reviews. Vine Voices reviews products and typically provides in-depth commentary that helps other consumers make informed purchasing decisions.
  • Increased review potential: Through the Vine program, sellers are eligible to receive up to 30 reviews for each product. It’s crucial to remember that not all 30 reviews will be received because some Vine Voices may choose not to submit a review.
  • Detailed, better-quality feedback: Vine Voices are chosen based on the quality and value of their previous reviews, which is shown in their high reviewer rating. This usually yields thoughtful, in-depth evaluations including customer photos or videos and possibly benefits and drawbacks.
  • Practical and actionable feedback: Vine reviews frequently offer prospective buyers a thorough grasp of the product by way of practical and actionable comments. This kind of evaluation extends beyond brief remarks and has the power to greatly affect a customer’s choice to buy.
  • Drives traffic and conversions: Well-written Vine reviews have the potential to increase conversion rates, as well as a product’s exposure and Amazon best seller rating, both of which have a favorable impact on sales.

Cons:

  • No guaranteed reviews: Although Vine evaluations are thorough, neither favorable nor negative input is guaranteed. Sellers are unable to communicate directly with reviewers and do not influence the reviews’ quality.
  • Limited eligibility: Many people who may profit from such a platform are unable to participate in the program since it is exclusively open to brand-registered dealers.
  • Costs: Each parent ASIN may participate in the Vine program for a charge of $75 to $200. Sellers must determine if the possible advantages outweigh these expenses.
  • Brand exposure and awareness: Participating in the Vine program has the potential to raise brand awareness. Because Vine Voices reviews are tagged appropriately, when prospective customers browse Amazon, they may be more likely to see the product.
  • Increased traffic and conversion: Products with a higher number and quality of reviews have a tendency to appear higher in Amazon’s search results, which may result in more purchases.
  • Valuable and practical input: Vine members offer input that is very helpful for addressing particular consumer concerns and for ongoing product enhancement.

What are other ways to get reviews on Amazon?

  • Automated email campaigns: Setting up automated emails to customers after they make a purchase is a widely used tactic. These emails should aim to engage customers, thank them for their purchase, and encourage them to leave a review. It’s important to craft these messages to be friendly, helpful, and in compliance with Amazon’s guidelines.
  • Seller feedback requests: Sellers can request feedback proactively through Amazon’s built-in tools or by incorporating requests into product packaging. This approach often involves a follow-up email or a product insert that kindly asks for a review, ensuring all communications adhere to Amazon’s policies.
  • Social media campaigns: Leveraging social media to engage with customers can encourage reviews. Sellers can share customer testimonials, product features, and special promotions to motivate customers to review their products on Amazon.
  • Product sampling programs: Providing free or discounted products to customers in exchange for their honest reviews can generate initial buzz and encourage other shoppers to leave feedback. This method needs careful handling to ensure compliance with Amazon’s guidelines concerning incentivized reviews.
  • Customer engagement and support: Excellent customer service can significantly impact the likelihood of receiving positive reviews. Responding quickly to issues, exceeding expectations, and ensuring customer satisfaction can lead to more and better reviews.
  • Amazon’s ‘Request a Review’ feature: This feature in the Amazon Seller Central allows sellers to ask for reviews directly through Amazon’s system. It’s designed to comply fully with Amazon’s policies, providing a straightforward way for sellers to engage with customers post-purchase without risking policy violations.

Conclusion

Gathering reviews on Amazon plays a critical role in increasing sales and fostering confidence among potential customers. There are many more strategies that sellers can use to increase their product visibility and reputation, even while the Amazon Vine program provides an organized approach to obtaining sincere, high-quality ratings. Every strategy has its benefits, from automated email advertising to social media interaction and top-notch customer support. Combining these tactics will greatly enhance your online visibility on Amazon and boost consumer trust in your products.

If you’re looking to navigate the complexities of Amazon’s various review programs, including Amazon Vine, and maximize your product’s potential, consider partnering with eStore Factory. Our Amazon consulting experts help enroll and manage Amazon services.  They can help streamline your process and enhance your understanding of these platforms.

The post Everything you need to know about the Amazon Vine program? appeared first on eStore Factory.

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TL;DR:

  • Why it matters: UGC builds trust (authentic reviews!) which leads to more sales.
  • What it is: Reviews, photos, videos, blog posts – anything customers create about your product.
  • Benefits: Increased credibility, wider brand reach, valuable customer insights, and loyal communities.
  • Why it’s better than ads: Real people sharing real experiences is more believable than traditional marketing.
  • How to get it: Run contests, create hashtags, feature customer content, partner with influencers, and build communities.

Why does authenticity matter online?

Authenticity is what makes one stand out in the cut-throat competition of E-commerce. Running an online business is difficult as too many people visit E-commerce platforms. Potential buyers at Amazon first consider the reviews, ratings, and other consumers’ content before getting into the act. In that sense, authenticity comes in terms of exact product description and good customer service. It further goes on to create a trustful environment where consumers start believing in the brand and its products while feeling that their opinion counts; this is where User Generated Content (UGC) kicks in.

User-generated content is produced by the consumers themselves. This ranges from reviews to photos, videos, blog posts, or social media updates. UGC is powerful because it provides an unfiltered, real view by actual users. Amazon sellers can heavily make use of it to increase brand authenticity and build more trust for higher sales.

Understanding User-Generated Content

User Generated Content can be shared almost everywhere—social media, blogs, the product review sections of E-commerce sites like Amazon, and more. Its main attraction lies in content authenticity, mostly authored by real people who have had firsthand experience with the product.

Common forms of UGC include:

  • Reviews and ratings: The two most powerful forms of UGC available on Amazon. Consumers usually make decisions based on the experiences of others, so reviews and ratings are what can build credibility and trust.
  • Photos and videos: Images and clips of users consuming or interacting with products can be highly persuasive. This is usually shared through platforms like Instagram, TikTok, and YouTube.
  • Social media posts: More often than not, the consumers even chime in with their opinions or experiences of their products on social media platforms. These will be seen by many other people, affecting the perception of a brand massively.
  • Blog posts: Articles or blog posts chronicling one’s experiences with a product can really help provide a closer insight and get emotionally connected with potential customers.

UGC is more credible than traditional advertising in the sense that it is not coming from the brand but from real users delivering the content. Such perceived credibility can go a long way in affecting buying behaviors since most consumers tend to believe fellow consumers more than any advertising.

The importance of UGC for Amazon Sellers

The importance of UGC for Amazon Sellers

  • Authenticity and trust:

UGC enjoys more authenticity and credibility than the traditional form of Amazon PPC advertising. Real people sharing their real experiences have an additional level of credibility that is not found in branded content. This trust factor has the potential to sway purchasing decisions and, as such, has the potential to drive a much greater level of conversion.

  • Customer engagement:

By prompting the users to create and share their content about your service/products, you are already starting the process of building a community interacting with your brand. This increases loyalty and changes your satisfied customers into your spokespeople. They’ll make another purchase and recommend the product to other people.

  • Increased visibility:

UGC can significantly magnify your brand. If they share the content on social media or anywhere else, it exposes the brand to an audience many times larger than the seller’s normal direct marketing. That organic reach can convert to new customers and drive traffic to your Amazon listings.

Amazon search is now based on seeking the highest level of engagement, including reviews and customer interactions. Higher reviews and ratings can place your product in a higher position when seen by the searcher, resulting in more sales.

  • Cost-effective marketing:

UGC can be a cost-effective marketing tool. Instead of huge investments in promotional content, sellers can make use of the content prepared by their customers. This saves on costs and allows more relatable and consequential communication.

Tips for getting User-Generated Content for your Amazon business

Tips for getting User-Generated Content for your Amazon business

  • Leverage social media:

Social media platforms are great sources for creating User Generated Content. Social media contests, or even challenges, can motivate customers to snap a share of their use using your product in their contest.

  • Create branded hashtags:

Make sure to come up with your own unique, memorable hashtag for the brand. You will encourage shoppers to post on their social media using your products. Besides UGC, it will increase the visibility of the brand on social platforms.

  • Feature customer content:

Feature UGC on your product listings and your brand’s social media pages. This rewards customers for their contributions and acts as a motivator for others to share their experiences.

  • Collaborate with influencers:

Partner with influencers relevant to your niche. They can create authentic content about your product and share it with their followers and your audience. In this way, you will get a higher reach and UGC from very plausible sources.

  • Create a community:

Create groups on social media or forums that give a feeling of community. The customers can freely share their experiences, ask questions, and communicate with each other there.

Some key questions

  • Is the content original?

What makes UGC a success is its authenticity. Make sure the content is original and should reflect an authentic customer experience.

  • Is it visually appealing?

Visual appearance matters and it is more so on social media. High-quality pictures and videos should be encouraged for your product to reflect in the greatest light possible.

  • Does it bring real value to customers?

UGC must offer helpful information to a customer in need: reviews, tutorials, or demonstrations that can help the potential customer decide whether they want to make a purchase.

  • Is it engaging?

It needs to be more shareable and memorable. So encourage creativity and storytelling with UGC for engagement.

  • Does it highlight some key product features?

Content should highlight the key features and benefits of the product. Encourage the customers to reveal ways in which the product solves a problem or makes their lives better.

  • Can it be adapted for multi-channel repurposing?

Consider the potential for repurposing UGC across a very diverse set of channels: social media, email campaigns, and your website. The more versatile and dynamic its content is, the more valuable it becomes.

Conclusion

User-generated content is deemed an asset by Amazon sellers, which builds trust, engages customers, and drives sales. UGC helps a seller work toward the creation of a believable brand image. It helps to improve visibility and build a loyal community. This is done through the use of branded hashtags, contests, influencer partnerships, and incentives for posting and sharing.

UGC helps in understanding marketing and the taste and behavior of the customers. Amazon sellers can surely gain lasting success with the help of UGC, building brand reputation and new customers in such a highly competitive E-commerce market. Amazon consulting experts at eStore Factory can help bring your Amazon business to the highest level with the exposure of UGC that boosts sales and brands.

The post How can Amazon sellers use User Generated Content? appeared first on eStore Factory.

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TL;DR

  • The dietary supplement market is projected to grow from $177.50 billion in 2023 to $320.15 billion by 2030.
  • Amazon plays a significant role in the health product market, contributing majorly to online vitamin and supplement sales.
  • High competition, strict compliance with Amazon’s regulations, and high advertising costs make selling supplements tough.
  • Sellers must adhere to cGMP standards, ensure thorough testing, and follow detailed labeling requirements.
  • Conduct market research, find reputable manufacturers, and ensure third-party testing for quality and compliance.
  • Utilize structure/function and nutrient content claims, avoid disease claims, and follow labeling guidelines to maintain trust and compliance.

Selling dietary and other health supplements on Amazon can become a very lucrative business as the scale and number of customers buying health-related products are at an all-time high. The estimated global market size for dietary supplements was $177.50 billion during 2023 and is expected to grow with a CAGR of 9.1% from 2024 to 2030, reaching $320.15 billion in 2030 (Source: Grand View Research). Online sales are substantial within this total market size for the United States, which saw sales of $176.2 billion in 2023 (Source: Precedence Research).

On Amazon, there’s a big demand for health products. It’s a major hub for online vitamin and supplement sales, especially in the US. Customers are becoming more health-conscious and buying many supplements to support their well-being.

But at the same time, selling such products on Amazon is also a challenge due to its strict regulations. Navigating these will be an important way to tap into this lucrative marketplace. Sellers must make sure that they will be compliant with the policies of Amazon and the federal regulations laid down.

What is the biggest challenge in selling supplements on Amazon?

The big challenge comes in selling supplements when there is massive competition and strict compliance with stringent guidelines. There exist numerous well-established brands with massive reviews in the category of supplements. Being noticed is the challenge. New sellers need to find a way to differentiate their products.

In addition, advertising CPC on Amazon for selling supplements can be quite high, running even to a $5 per-click charge on some days. This high CPC on advertising ensures that a first-time sale for new sellers is difficult to make any profits on. The business model for selling supplements often depends on repeat purchases, meaning a seller should be ready to spend considerable amounts acquiring profitable customers who only become so after several repeat purchases.

Besides, the customer base in the Amazon marketplace is very dynamic; customers keep on moving from one brand to another because of new market entries, fluctuations in prices, and changes in packaging. This necessitates that sellers become innovative to hold these customers.

Rules, regulations, and Amazon policy for selling supplements on Amazon

1 - Product listing optimization.

Parameter Requirement
Manufacturing compliance Products must be manufactured in a facility compliant with cGMPs (Current Good Manufacturing Practices) according to 21 CFR 111/117 or equivalent standards. Accepted GMP programs include Eurofins GMP, NSF/ANSI 455-2, 229 GMP, UL GMP, USP GMP, SAI Global, SGS, Intertek, TGA, SQF Dietary Supplements Food Safety Code, GFSI, and SSCI. GMP certification must be performed by an accredited third party and must be in good standing.
Contaminant screen Products must be tested for heavy metals and microbial contaminants. Based on the review of the finished product components, testing for pesticides and THC may also be required. Compliance with NSF/ANSI 173-2024 or USP standards (e.g., <2021>, <2022>, <62>, <561>) is necessary.
Content claims verification Products must contain dietary ingredients according to the tolerances listed in 21 CFR 101.36 and 101.9(g)(3) & (g)(4).
Active pharmaceutical ingredient screen Products classified for sexual enhancement, weight management, or sports nutrition and bodybuilding must undergo testing for known adulterants as outlined in NSF/ANSI 173-2024 5.3.5.1-4.
Product labeling and claims Product labels must include a facts panel, ingredient list, identity statement, appropriate FDA disclaimers, and relevant product warnings. Labels must not contain illegal or unauthorized disease claims.

Amazon has strict policies regarding the sales of supplements. Among these are the major requirements:

  • Good Manufacturing Practices: The manufacturing process of supplements should take place in a facility that meets the requirements of cGMP by the US Food and Drug Administration to ensure the quality and safety of the products.
  • Certificate of Analysis (COA): It should be received from the manufacturer through an ISO/IEC 17025 accredited testing laboratory and should show what the ingredients in the product are and the respective amounts.
  • Product labeling: At a minimum, dietary supplement labels should comply with the FDA, and include a Supplement Facts panel, an ingredient list, usage directions, and contact information of the manufacturer.
  • Packaging: Products should be sealed in the manufacturer’s original packaging that clearly shows identifying codes, such as lot and/or serial numbers.
  • Compliance dashboard: With the ‘Manage Your Compliance’ dashboard, Amazon sellers can meticulously keep count of all documentation to be submitted and stay, in turn, compliant with Amazon dietary supplement policies.

Not following these can cause suspension or even removal of the listing, and in some cases, the seller can lose their selling ability on Amazon.

How to find supplements to sell on Amazon

2 Keyword research for Amazon_

A very strategic approach to sourcing is required. Here is a step-by-step guide on how to go about it:

1. Market research

  • Determine trends and demand: Use an industry-appropriate Amazon research tool to mine for current health and wellness sector trends. Sort out products that are high in demand and low in competition.
  • Competitor analysis: Look at the supplement listings that work effectively. By taking a look at their products, pricing, customer reviews, or marketing strategies, you can know what works and what does not.
  • Keyword research for Amazon: Make use of a capable Amazon keyword research tool to find out the most searched terms to be used in combination with dietary supplements. This will be used when you’re doing product listing optimization.

2. Sourcing high-quality supplements

  • Find reputable manufacturers: Look for manufacturers who meet the cGMP requirements. Access informative databases to locate validated suppliers.
  • Evaluate your suppliers: Look into their reputation, certifications, and quality control processes. Make sure they provide the necessary documentation regarding COAs and GMP Certificates.
  • Negotiate terms: Communicate with suppliers on pricing, minimum order quantities, and shipping terms. A good relationship with the supplier can at least assure you that quality will not be a problem and the delivery part will be smooth.

3. Testing and compliance:

  • Third-party testing: Make sure your supplements are tested in accredited labs and approved for being safe, which will go a long way in customer trust and compliance with Amazon policies.
  • Packaging and labeling: Work with your manufacturer on designing package and label artwork. Then, confirm that all of it is correct and meets FDA requirements.

What types of claims are allowed in supplement listings and what are not

The claims you can make on Amazon in listings on such supplements are fairly strict so you are not misleading the consumer. Here’s what you need to know:

1. Allowed claims:

  • Structure/function claims: Statements that describe how a nutrient or dietary ingredient is intended to be used to affect the structure or function of the human body. For example, “Calcium builds strong bones” is a structure/function claim. “Fiber maintains bowel regularity” is another one. These kinds of claims shall be true and not misleading.
  • Nutrient content claims: Claims that describe the level of a nutrient in the product by using terms such as “high in” “good source of” “contains” “High in vitamin C” “Low fat” or “Good source of protein.”

2. Prohibited claims:

  • Disease claims: These claims need FDA approval, and one cannot state them without it. Claims which state that the product can diagnose, cure, mitigate, treat, or prevent a disease. Some examples of these types are “Reduces the risk of heart disease” and “Treats Arthritis.”
  • Unwarranted claims: Sellers should not claim anything uncorroborated for their product. Sellers are supposed to make sure that each claim is based on genuine data or related research and a thorough study.

3. Labeling requirements:

  • Supplement facts panel: A full list of all the elements, contained in the preparation including quantities per serving of every element.
  • Directions for use: There should be clear labeling as to how and when the supplement is to be taken.
  • Warnings and disclaimers: Include warnings and necessary disclaimers—side effects and contraindications.

Following these guidelines thoroughly is important for sellers to keep their listings live on Amazon and continue doing business without hiccups.

Conclusion

Selling supplements on Amazon can be very lucrative if done tactfully and with a clear understanding of the regulatory scenario. This is because there is always a roaring demand for these products, and Amazon has the largest customer base. However, the market has to be handled very carefully keeping the strict guidelines and effective marketing strategies in mind.

The procedures can be tedious at times. However, it can easily turn out to be one of the most profitable ventures within the premises of Amazon. Stay on top of the latest laws, keep refining your product listings, and hire Amazon consultants to continue building a successful supplement brand.

The post How to sell supplements on Amazon appeared first on eStore Factory.

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TL;DR
  • Amazon, Walmart, eBay, Temu, and TikTok Shop are highlighted as top marketplaces
  • Critical e-commerce trends include increased reliance on mobile shopping, the importance of engaging younger consumers, and the integration of social media in marketing strategies.
  • Sustainability and visual commerce are gaining importance

The foundation of a successful business in the dynamic world of online retail may be laid by carefully choosing the right e-commerce platform. As the digital marketplace continues to grow in 2024, it is offering more sophisticated and approachable solutions to satisfy the needs of small businesses seeking to expand their online presence. With so many platforms available, each promising a range of capabilities to boost site performance, drive increased traffic, and boost sales, it could be difficult to decide where to launch a business.

This guide helps small business owners launch, expand, and manage their operations profitably in the competitive online marketplace. Taking a chance on new e-commerce platforms increases your brand’s exposure and sales potential while diversifying your revenue sources and positioning your business to profit from a variety of channels.

What is an e-commerce platform?

An e-commerce platform is a piece of software that assists businesses in setting up an online store and managing every facet of their operations, such as customer support, sales, and inventory. It is the foundation of any online retail business since it gives you the means to create a website, list products, take payments, and handle shipping and customer service.

These platforms range from open-source, customizable frameworks to hosted services that are simple to use and require little technical knowledge. They provide features like pre-designed templates and integrated payment methods, which make it easier for business owners to launch and manage their online ventures without needing sophisticated technological skills. E-commerce platforms are constantly changing as the online market grows, offering state-of-the-art functionality to meet the needs of modern online retailers and their clients.

Top 5 e-commerce marketplaces for sellers

  • Amazon
  • Walmart
  • eBay
  • Temu
  • TikTok Shop

Let’s understand the advantages and challenges of some of the leading online marketplaces around the globe.

Top 5 e-commerce marketplaces for sellers

#1: Amazon

Pros:

  • Global reach: Due to its immense size, which enables sellers to connect with buyers in 180 nations, Amazon is a great place to establish a global brand.
  • Extensive logistic support: The platform offers a wide range of logistical support, including fulfillment services via Amazon FBA seller services, which manage shipping, packing, and storage.
  • High traffic volume: With millions of visitors each day, Amazon has a solid reputation and a devoted following of customers, which presents a substantial opportunity for large sales volume.

Cons:

  • Increasing fees: Because of Amazon’s intricate pricing structure, which includes costs for long-term inventory, shipment, and storage, selling on the platform may be expensive.
  • Competitive environment: To stand out in the market, one must frequently spend a substantial amount of money on advertising and use smart pricing.
  • Frequent policy changes: Sellers are required to consistently conform to Amazon’s dynamic policies and standards, which can complicate operations.

#2: eBay

Pros:

  • Diverse market: A wide range of things, including new items, antiques, and collectibles, are available on eBay, drawing in a large number of customers.
  • Flexible selling options: To optimize their sales approach, sellers can choose fixed-price listings or auction-style listings.
  • Ease of entrance: Compared to other platforms, opening a shop on eBay is very simple and has fewer entrance hurdles.

Cons:

  • Fees: eBay charges insertion fees and final value fees, which can add up, especially for high-volume sellers, even though there are some free listings.
  • Limited fulfillment support: eBay does not provide fulfillment services, therefore sellers are responsible for handling shipping and handling. This is in contrast to Amazon.
  • Price sensitivity: The platform works best with lower-cost products, which may not be in line with sellers of luxury goods.

#3: Walmart 

Pros:

  • No monthly fees: Instead of charging monthly fees, Walmart pays referral fees to sellers for each item sold.
  • Physical store integration: With services like curbside pickup and BOPIS, sellers may take advantage of Walmart’s wide physical presence.
  • Less saturation: With fewer sellers compared to Amazon, it can be easier to gain visibility on Walmart’s platform.

Cons:

  • Strict approval procedure: Walmart is picky about its partners, only accepting those who meet certain requirements and have a track record of success.
  • Price competition: Walmart frequently highlights its low prices, which puts pressure on sellers to lower their profit margins.
  • Product restrictions: There are more stringent rules on the site about what can be sold, which may reduce the selection of goods available.

#4: Temu

Pros:

  • Ease of entry: Temu’s minimal costs and simple setup process make it an appealing platform for new sellers. For individuals hoping to get into e-commerce without making a big upfront investment, this simplicity of entrance is a big lure.
  • Growing customer base: Temu has attracted a wide audience and topped download charts since its inception, demonstrating its quick rise in popularity. This expansion means that sellers have access to a sizable prospective market.

Cons:

  • Data security issues: Data security is essential for any online platform. Temu has been under fire for how well it safeguards user and corporate data, which has made prospective sellers anxious about the security and privacy of their data.
  • Pricing pressure: Although Temu’s philosophy of incentivizing sellers to reduce their prices may draw in a sizable consumer base, it may also result in a compression of profit margins. It may be difficult for sellers to maintain long-term profitability as a result of this approach.

#5: TikTok Shop

Pros:

  • High engagement levels: TikTok Shop gains from the large, active user base on the platform. Sellers have the opportunity to capitalize on a dynamic market where consumers are used to regularly and creatively interacting with content.
  • Integrated social commerce: TikTok cleverly combines social media and e-commerce, giving sellers cutting-edge resources to advertise their products straight in their videos. Higher conversion rates may result from this integration, which enhances the participatory nature of the buying experience.

Cons:

  • Emerging platform challenges: TikTok Shop is a very young e-commerce site, thus its features and seller policies might be unpredictable at times. Sellers need to continue being flexible and open to new ideas.
  • Competition for visibility: Because the platform is content-driven, sellers need to continuously provide interesting and high-quality material to be noticed. Those who lack the means or expertise to create engaging media may find this criterion to be a major issue.

Current landscape and projections for top U.S. E-Commerce marketplaces in 2024

top U.S. E-Commerce marketplaces in 2024

The dynamic U.S. e-commerce landscape is still dominated by a small number of platforms, but others are gaining ground swiftly. Amazon is the undisputed leader, with projections from eMarketer and Marketplace Pulse pointing to $325 billion in sales this year. This figure only includes sales made through third parties; it excludes Amazon’s own retail operations, which would further erode its dominance as the largest offline and online retailer in the country.

On the other hand, eBay, a previously formidable rival, is currently forecasting $35 billion in sales, staying flat but not growing. eBay has moved its focus to enthusiasts and niche markets as a result of this stagnation, setting itself apart from rivals with well-known brands like Amazon and Walmart.

With an estimated $10 billion in sales from marketplaces alone, Walmart is positioned as a major player in e-commerce. This year, Walmart is predicted to have more than $100 billion in total e-commerce sales in the United States. Even with these remarkable figures, the marketplace segment’s Gross Merchandise Value (GMV) only makes up approximately 10% of the total, although expanding at a quicker rate than direct sales.

New platforms such as Temu and TikTok Shop are progressing significantly. Temu has set a lofty goal of $60 billion in sales for the year, of which 40% is anticipated to come from the US market. Even though Temu only began operating in the United States in 2022, it is already gaining traction throughout Europe. Temu, which more closely resembles a retail model than traditional marketplaces, nevertheless, has more control over pricing and selection, which may reduce its attractiveness to independent American brands.

Another exciting competitor is TikTok Shop, which wants to revolutionize e-commerce by utilizing integrated social commerce tactics. Thanks to its aggressive advertising strategies, its U.S. sales might potentially reach up to $17.5 billion. Anecdotal data from sellers suggests it may exceed Walmart in terms of sales volume, despite other reports suggesting it might not reach this target. TikTok Shop is bullish about its growth prospects in the U.S. market despite coming under political scrutiny.

These changes point to a new paradigm in American e-commerce, where old and up-and-coming platforms compete for market share. Although Amazon and Walmart continue to hold major market share, Temu and TikTok are emerging as noteworthy contenders, highlighting the industry’s dynamic nature.

2024 E-Commerce Trends

2024 E-Commerce trends

  • Online and mobile shopping: Following COVID-19, contactless interactions have become more common, and mobile transactions are becoming more and more popular due to their convenience. E-commerce is still growing. To satisfy the demands of today’s consumers, businesses must make sure their e-commerce platforms are mobile-friendly and easily accessible.
  • Engaging younger generations: A sizable portion of consumers between the ages of 25 and 40 say they prefer to shop online. Businesses should use analytics to improve social media engagement and website design to better connect their digital presence with the interests and values of younger consumers.
  • Social media integration: To reach a wider audience and increase sales through social commerce, it is essential to build a strong social media presence and integrate e-commerce capabilities, especially since the majority of social media platforms now accept shoppable ads.
  • Sustainability & corporate social responsibility: A growing number of customers are endorsing companies that follow moral standards and care about the environment. Companies can draw in these customers by implementing sustainable practices, earning designations such as B-Corp, and making these promises obvious.
  • Visual commerce and video content: Customers of today anticipate engaging with products via in-depth product reviews and videos on the internet. Adding top-notch visual content to e-commerce websites can boost conversion rates and enhance user experience.

Conclusion

Success in e-commerce depends on keeping up with the latest trends as the industry changes. To remain competitive, businesses need to focus on mobile optimization, effectively engage younger populations, integrate social media with ease, make a commitment to sustainability, and take advantage of visual commerce. These tactics improve the overall purchasing experience, which is crucial in today’s digital-first industry, in addition to catering to consumers’ evolving preferences.

If you want to maximize your online sales and need expert guidance, consider partnering with eStore Factory. As a seasoned Amazon consulting agency, eStore Factory provides comprehensive support and strategies tailored to your unique business needs. Our Amazon experts can help you navigate the complexities of selling on Amazon and other platforms, ensuring your e-commerce venture is both successful and sustainable.

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